As a form of appreciation to customers, Great Eastern Life Indonesia took the initiative to provide rewards. At first, they used physical vouchers sent directly to the customer and the seller partner. However, the delivery of physical vouchers encountered many obstacles because the process was long and convoluted.
In 2019, Great Eastern Life Indonesia started its journey with TADA to use points as a form of reward. The change in the form of rewards from physical vouchers into points turned out to have positive results. During the collaboration, TADA distributed more than 9 thousand rewards to more than 2 thousand customers and seller partners. From this points program, Great Eastern Life Indonesia managed to get revenue of more than 8 billion rupiahs for two years.
This good development shows that TADA's Loyalty Points program has succeeded in helping Great Eastern to retain customers while increasing sales. Interested? Download this case study to learn more about how to implement TADA's Loyalty Points. Understand how Great Eastern has developed and continues to increase its customer retention and revenue with TADA.
COMPANY
SINGAPORE
1 Raffles Place
#18-61
One Raffles Place
Singapore (048816)
PHILIPPINES
(+63) 917 582 8792
Salcedo One Center 3rd Floor 170 Salcedo St,
Legaspi Village Makati, 1229
INDONESIA
(+62) 1500 340
Setiabudi Atrium 6th Floor
Jl. H. R. Rasuna Said, Kav 62
Jakarta Selatan, 12920
MALAYSIA
Level 1, Tower 3, Avenue 7 Horizon 2 Bangsar South City, Bangsar South, 59200 Kuala Lumpur
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